cStor COVID-19 Response & Relief

First and foremost, on behalf of everyone at cStor, we hope you and your loved ones are staying healthy and safe during these uncertain times.

At cStor, we’re taking the current Coronavirus (COVID-19) situation very seriously. The safety of our employees, clients and partners is our top priority.

As you are likely aware, the Centers for Disease Control (CDC) is giving a daily press conference updating the country on the current status of COVID-19 and what steps should be taken moving forward. Our goal is to share the steps cStor is taking more specifically in our offices and to maintain business continuity as much as possible for our clients and partners.

The CDC has implemented its pandemic preparedness and response plans, working on multiple fronts, including providing specific guidance on measures to prepare communities to respond to local spread of the virus that causes COVID-19. There is an abundance of guidance previously developed in anticipation of an influenza pandemic, which has now been adapted for the COVID-19 pandemic.

At cStor, we have taken the following actions that we believe are appropriate at this time given the current information, and we commit to communicating significant updates to our action plan as the environment dictates.

1. We’ve launched a COVID-19 response version of our ManageWise offering (managed IT services) with discount pricing to help support clients in need of staff and expertise to manage business-critical systems during the pandemic; for details please contact your cStor Account Manager, or visit the ManageWise for COVID-19 page on our website.
2. Individual cStor teams are reducing the amount of close contact in all of our offices by rotating their office presence with working from home, with the objective of limiting in-office time while still efficiently supporting day-to-day operations and client support.
3. Account teams (Sales and SA’s) are actively working with clients on calls and virtually as much as possible, and physically when necessary, in support of everyday operations as well as helping them through their own COVID-19 response plans.
4. All cStor employees are using collaboration tools whenever possible to replace of face-to-face meetings.

Such precautions are intended to follow CDC guidance while still supporting the needs of our clients and maintaining employee health and safety. We understand that our clients need to continue running their businesses, and we’re committed to doing whatever we can to support those efforts.

Although you have likely received this information on mitigating the spread of COVID-19 from other sources, I would be remiss if I did not underscore the below safety guidelines.

• Good hygiene and hand washing, healthy eating, and avoidance of large crowds/unhealthy places are key to staying healthy – for this and any virus.
• If you are running a fever, are sick or someone in your house is sick, stay home until you (or they) are fever-free for at least 24 hours without medication.

Here are additional tips to help keep yourself and others healthy:

• Avoid close contact with people who are sick.
• Avoid touching your eyes, nose and mouth with unwashed hands.
• Stay home when you are sick and work from home, especially if you have acute respiratory symptoms.
• Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
• Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe.
• Wash your hands often with soap and water for at least 20 seconds, especially after going to the bathroom, before eating, and after blowing your nose, coughing, or sneezing.
• If soap and water are not readily available, use an alcohol-based hand sanitizer with at least 60% alcohol, and always wash hands with soap and water if hands are visibly dirty.

It is important to remember that handling the spread of a serious contagion like the Coronavirus is primarily a task for public health agencies. Any directives from the World Health Organization (WHO), CDC, or local governmental organizations should be followed.

For updated information on the Coronavirus, the best source is the Center for Disease Control. Information is also available at the Arizona Department of Health Services website. Additionally, you can also follow Maricopa County Department of Health on social media at Twitter.com/Maricopahealth or Facebook.com/MCDPH.

Stay healthy and safe.
Sincere Regards,

Larry Gentry
President & CEO
cStor